Privacy Policy

Dainty Proudlove Building Control Ltd ("we", "us" or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, submit an application or otherwise use our services.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Dainty Proudlove Building Control Ltd provides building control services as a Registered Building Control Approver.

For the purposes of UK data protection legislation, Dainty Proudlove Building Control Ltd is the data controller in respect of personal information that we determine the purposes and means of processing.

Company: Dainty Proudlove Building Control Ltd
Company Registration Number: 17087323
Operating Area: Greater Manchester and surrounding areas
Email: info@dpbuildingcontrol.co.uk

Telephone: 0161 457 4800
Website: www.dpbuildingcontrol.co.uk

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us using the details above.

2. Information We May Collect

The personal information we collect will depend on how you interact with us and the services you request.

This may include:

Your name
Home, business or project address
Email address
Telephone number
Company or organisation name
Your role in relation to a project
Details of clients, designers, contractors, Principal Designers, Principal Contractors and other duty holders
Project and property information
Correspondence and communications with us
Information provided through quotation, contact, application and duty-holder forms
Drawings, specifications, calculations, photographs and other documents submitted in connection with a project
Records relating to site inspections and building control activities
Information required to administer our contractual, regulatory and statutory responsibilities
Technical information generated when you use our website, such as IP address, browser type, device information and website usage information, where applicable

We will only collect personal information that is reasonably necessary for the relevant purpose.

3. How We Collect Your Information

We may collect personal information directly from you when you:

Request a quotation
Complete an application or other online form
Submit duty holder information
Contact us by telephone, email or through our website
Appoint us to provide building control services
Provide drawings, calculations or other project information
Request or arrange a site inspection
Otherwise communicate with us in connection with a project

We may also receive information about you from other people or organisations involved in a project, including clients, property owners, architects, designers, contractors, Principal Designers, Principal Contractors and other professional advisers.

Where necessary for the performance of our building control functions, information may also be obtained from Local Authorities, the Building Safety Regulator or other relevant public bodies.

4. How We Use Your Information

We may use personal information to:

Respond to enquiries and requests for quotations
Assess whether we are able to provide building control services for a proposed project
Prepare quotations and establish contractual arrangements
Process building control applications
Administer projects for which we have been appointed
Communicate with clients, designers, contractors and other duty holders
Review plans, specifications, calculations and supporting information
Arrange and record site inspections
Maintain appropriate records of our building control activities
Submit notices and other information to Local Authorities or other relevant bodies where required
Issue building control documentation where applicable
Manage our contractual and professional relationships
Maintain financial and accounting records
Deal with complaints, enquiries or disputes
Meet our legal, regulatory, professional and insurance obligations
Maintain the security and operation of our website and systems
Improve our website and services

We will not use your personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law

5. Our Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

Contract – where processing is necessary to enter into or perform a contract with you.

Legal obligation – where processing is necessary for us to comply with a legal or regulatory obligation.

Legitimate interests – where processing is necessary for our legitimate business or professional interests, provided those interests are not overridden by your rights and interests. This may include administering our services, maintaining appropriate project records, responding to enquiries and protecting our business.

Consent – where we have specifically asked for and obtained your consent. Where processing is based upon consent, you may withdraw that consent at any time.

The appropriate lawful basis will depend upon the nature of the information and the reason it is being processed.

6. Building Control Information

Due to the nature of building control services, project information may need to be retained and exchanged with relevant parties throughout the life of a building control project.

This may include information relating to the Client, Principal Designer, Principal Contractor, designers, contractors, property owners and other persons involved in the work.

Where necessary, information may also be processed or disclosed to fulfil our functions and obligations as a Registered Building Control Approver and to comply with applicable building regulations and regulatory requirements.

7. Website Forms and Jotform

Some forms available through our website may be provided or processed using third-party form services, including Jotform.

When you submit information through these forms, the information may be processed using the systems and infrastructure of the relevant service provider before being made available to Dainty Proudlove Building Control Ltd.

This may include quotation requests, building control applications, declarations, duty-holder information and other project documentation.

We use such services to assist us in collecting and managing information securely and efficiently. Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.

8. Our Website and Wix

Our website is created and hosted using services provided by Wix.

Wix may process certain technical information necessary to host, secure and operate the website. Depending on the features enabled on our website, this may include information relating to website visits, device information, IP addresses and cookies or similar technologies.

Information submitted directly through Wix website functionality may also be processed through Wix systems.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to enable website functionality, maintain security, remember preferences and understand how visitors use the website.

Some cookies are strictly necessary for the website to operate. Other cookies, including certain analytics or marketing cookies, will only be used where appropriate consent has been obtained.

Where required, you will be given the opportunity to accept, reject or manage non-essential cookies through our website's cookie controls.

Further information about the cookies used on our website is available in our Cookie Policy.

10. Sharing Your Personal Information

We do not sell your personal information.

Where necessary, we may share personal information with:

Local Authorities
The Building Safety Regulator
Other public or regulatory bodies where required
Clients and relevant duty holders involved in a building control project
Professional advisers
Insurers and insurance advisers
Accountants and financial advisers
IT, website, cloud-storage and software providers
Jotform
Wix
Our building control case-management software provider
Contractors or consultants acting on our behalf where appropriate
Law enforcement agencies, courts, regulators or other authorities where disclosure is required or permitted by law

We will only disclose information that is reasonably necessary for the relevant purpose.

11. International Data Transfers

Some of the technology and service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate lawful mechanism and safeguards are in place in accordance with applicable UK data protection legislation.

12. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, alteration or disclosure.

Measures may include appropriate access controls, password protection, secure cloud-based systems, controlled user permissions, data backup arrangements and security measures provided by our technology suppliers.

Access to personal information is limited to those who have a legitimate need to access it in connection with our business and building control activities.

13. How Long We Keep Your Information

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, regulatory, professional, insurance and record-keeping requirements.

Retention periods may vary depending upon the nature of the information and the building control project concerned.

When information is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.

14. Your Data Protection Rights

Depending on the circumstances, data protection law may give you rights in relation to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request the transfer of your personal information where applicable
Withdraw consent where we rely upon consent as the lawful basis for processing

These rights are subject to certain legal conditions and exemptions and will not apply in every circumstance.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

15. Marketing Communications

We will only send electronic marketing communications where we have an appropriate lawful basis to do so.

Where applicable, you can ask us to stop sending marketing communications at any time by contacting us or by using any unsubscribe option provided in the communication.

Stopping marketing communications will not prevent us from contacting you where necessary in connection with an existing enquiry, quotation, application, contract or building control project.

16. Links to Other Websites

Our website may contain links to websites operated by other organisations, including government and regulatory websites.

We are not responsible for the privacy practices or content of third-party websites. When you follow a link to another website, you should review that organisation's privacy information.

17. Complaints

If you have concerns about the way we have collected or used your personal information, please contact us in the first instance so that we have an opportunity to address your concerns.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Further information about your rights and how to make a complaint is available from the Information Commissioner's Office.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, systems, legal requirements or the way we process personal information.

The latest version will be published on our website and the "Last updated" date at the top of this policy will be amended accordingly.

Last updated: August 2026