Accessibility

Dainty Proudlove Building Control Ltd is committed to making our website and digital services accessible and usable by as many people as reasonably possible.

We aim to provide an inclusive online experience and continually consider accessibility when developing, reviewing and updating our website and online services.

1. Our Commitment to Accessibility

We want everyone who visits our website to be able to access the information and services they need, regardless of technology, ability or individual circumstances.

We aim to design and maintain our website with recognised accessibility principles in mind, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).

Where reasonably practicable, we aim for our website to meet WCAG 2.2 Level AA accessibility principles.

2. Using Our Website

We aim to make our website straightforward to navigate, read and understand.

We seek to ensure, where reasonably practicable, that visitors can:

Navigate the website using a keyboard
Access the website using commonly used screen readers and assistive technologies
Zoom and enlarge text without unnecessarily affecting usability
Understand the structure and purpose of website pages
Identify links and interactive controls
Understand images through appropriate alternative text where required
Use forms with clear labels and instructions
Access the website across a range of commonly used devices and screen sizes

We also aim to use clear language, consistent navigation and appropriate colour contrast throughout the website.

3. Online Forms

Our website may contain or link to online forms used for enquiries, quotations, building control applications, declarations and other project information.

Some of these forms may be provided using third-party services, including Jotform.

We aim to configure forms so that they are as accessible and straightforward to use as reasonably practicable. However, the accessibility of some elements may depend upon the functionality provided by the relevant third-party service.

If you experience difficulty completing an online form, please contact us and we will work with you to provide a reasonable alternative method of supplying the required information.

4. Documents and Downloads

Our website may contain documents or downloadable information, including PDF documents.

We aim to make documents accessible where reasonably practicable. However, some documents supplied by third parties or created for technical, regulatory or project-specific purposes may not be fully accessible to all assistive technologies.

If you require information contained within a document in an alternative format, please contact us.

5. Third-Party Content

Our website may contain links to, or content provided by, third-party websites and services.

We cannot always control the accessibility of third-party websites, embedded content or external services.

Where possible, we aim to select services that support good accessibility practices.

6. Browser and Device Compatibility

We aim for our website to operate effectively on current versions of commonly used web browsers and across desktop computers, tablets and mobile devices.

Older browsers, unsupported software or certain combinations of assistive technologies may provide a different experience.

Keeping your browser and assistive technology up to date may help provide the best experience when using our website.

7. Alternative Formats

If you need information from our website in a different format, or require assistance accessing any part of our website or online services, please contact us.

We will consider reasonable requests for information to be provided in an alternative accessible format.

8. Reporting an Accessibility Problem

We welcome feedback about the accessibility of our website.

If you experience an accessibility problem, encounter content that is difficult to use or believe we could improve the accessibility of any part of our website, please contact us.

When contacting us, it may be helpful to provide:

The webpage or document where you experienced the problem
A brief description of the issue
The device or browser you were using, where relevant
The format or assistance you require

We will review accessibility issues brought to our attention and, where reasonably practicable, take appropriate steps to address them.

9. Contact Us

If you have any questions about the accessibility of our website, require information in an alternative format or need assistance accessing our online services, please contact:

Dainty Proudlove Building Control Ltd

Email: info@dpbuildingcontrol.co.uk

Telephone: 0161 457 4800
Website: www.dpbuildingcontrol.co.uk

10. Reviewing This Statement

We will review this Accessibility Statement periodically and when significant changes are made to our website or online services.

We are committed to improving the accessibility and usability of our digital services as our website develops.

Last updated: August 2026